Vehicle Rental Customer Service Assistant
We currently have a vacancy for the role of Vehicle Rental Customer Service Assistant .
We are an independent family managed business that is part of a group that has been established for over 40-years. The group
employs over 30 people many of whom have been loyal employees with over 25-years service. Go Explore rents Motorhomes
and Campervans, our client base is worldwide although predominately the European and domestic market.
Main Duties
Are you a people person with a passion for delivering top-notch customer service? Do you love the idea of working in a dynamic environment where no two days are the same? If so, we’ve got the perfect role for you!
We are looking for a friendly, enthusiastic Rental Assistant to join our team. You’ll be at the heart of our operation, ensuring our customers have a fantastic experience from enquiry to adventure.
Role
What You’ll Be Doing:
✅ Answering telephone and email enquiries, providing first-class customer support
✅ Meeting clients, processing rental agreements, and handling payments
✅ Scheduling client arrivals and returns – keeping things running smoothly
✅ Handing over vehicles, giving customers a great start to their trip
✅ Keeping records up to date and assisting with general admin tasks
About You
What We’re Looking For:
✔️ A friendly, enthusiastic personality with a passion for customer service
✔️ Someone who can think ahead, stay organised, and use their initiative
✔️ A team player who can multi-task in a busy, fast-paced environment
✔️ Experience in vehicle rental would be a bonus, but is not essential
✔️ Strong communication and problem-solving skills
Why Join Us?
🚐 Exciting, varied role – no two days are the same!
🤝 Great team environment – work with like-minded, friendly people
🎉 Happy customers – be part of making amazing trips happen
📈 Opportunities to grow – develop your skills in a thriving business
If you love working with people, have a knack for organisation, and enjoy being part of a fun and busy team, we’d love to hear from you!
Salary and Benefits
Salary will be based on experience.